In a tough, competitive market, the customer has the choice. How do you ensure that your employees have the right skills to meet future challenges?
With PALMS, you will always be one step ahead. The smartest LMS on the market helps you with both Learning & Performance management. It is also the only tool that measures effect and shows which efforts yield the best results. It secures that you are doing the right things to reach your goals.
8 out of 10 training efforts do not lead to any changes.
What would it mean for your company if you could turn those figures around?
PALMS has helped many companies increase their sales
This is why they chose PALMS
PALMS can be integrated with all leading CRMs and business systems on the market.
All information is gathered in one place – one system, one log-in. PALMS makes it easy.
Would you like to know more about how PALMS supports various levels and roles in the organisation?
Choose a role below and read more.
PALMS ensures that you carry out the activities that are required in order to achieve the desired result. Examples of activities that PALMS handles are coaching, improvement activities such as LEAN or Six Sigma, customer meetings and projects.
PALMS links training and activities to actual results, such as customer satisfaction, employee satisfaction and sales. This allows you to see which training and activities yields the best results, and to easily compare different departments.
80% of management teams in listed companies believe they offer an extraordinary customer experience
8% of their customers agree
E-learning in various portals, classroom training in folders and a lot of material in Excel or in a Training Manager's head. Does this sound familiar? With PALMS, everything is gathered in one place. This saves both time and money!
PALMS allows you manage training, and participants. PALMS' intuitive interface is so easy to use that our customers appreciate that it has reduced the time required for course administration by 50%.
PALMS gives you the freedom to create training structures that are suited to your organisation. You can create new content or adapt what is already in the portal. You can also hand-pick training sessions to create a larger training program.
With the right efforts you will not just increase the employees' knowledge, you will also increase their drive. By analysing skill gaps and setting up individual development plans, you can be sure that every employee in your organisation receives the right training.
It only takes three weeks to implement the basic functions of PALMS, and three months to achieve full performance management and analysis functionality.
Are we on target? If not, why?
PALMS links training and activities to actual results, such as customer satisfaction, employee satisfaction and sales. In this way, your managers get a clear view of which efforts yield the best results.
Using PALMS, your managers can keep themselves on target. They get help to ensure that professional development and monitoring will take place. PALMS shows you when it is time for the next coaching talk and with which employee.
This allows managers to be in full control of their teams. PALMS shows whether they are having a sufficient amount of customer meetings per week, whether the improvement activities are yielding results, and whether the projects are on track. Everything is documented in the portal, and the managers can follow their teams' development over time.
Using PALMS, the managers can find out how any individual or group in the team is doing. By means of mapping, they can identify skill gaps and act immediately. In this way, managers know that development plans are followed up and that the employees are on track to reach their goals.
Am I reaching my targets? If not, why? Am I doing the right things?
Your employees are expected to operate at peak performance and deliver results. However, to succeed they must be given an honest opportunity to meet these expectations. With PALMS, every employee is given a tool that helps them realise their goals.
Certain employees have the right requirements from the start. Others need more support along the way. How do you know who needs what? With the help of mapping and skill profiles for each role, PALMS develops a development plan that is specifically tailored to each person's requirements.
Using PALMS, employees always know what the next step is and where they can find the right information. In addition to saving time, this also ensures that they work with the right things. PALMS ensures that training is carried out and that planned activities, such as booking customer visits and carrying out improvement activities, actually take place.
Using PALMS, your employees are able to improve their skills. They can repeat the training as often as they like, and will receive clear feedback on what they need to keep working on. This prepares them for taking on real-life challenges. Furthermore, the manager can analyse each step taken by the employees over the course of the training. In this way, they know exactly who needs a little extra coaching.
Learning and Performance Management in one tool
In order to achieve the full effect of PALMS, you need to work with every single part of it. However, you set the pace yourself. You can start with the basic features and then add smarter features as your requirements develop. You can also link this to the analysis and performance management functions of your existing LMS.
Who uses PALMS today? Click on logos to read more.
With more than 1.5 million users, PALMS is the most user-friendly LMS on the market.
If you need more help...
for those who would like quick and efficient help with basic support issues. You pay per support hour.
for those who would like prioritised support handling and cost control. You pay a fixed sum every month, and receive a reduced hourly rate whenever excess support hours are required.
for those who would like to skip the queue and avoid disruption to their business activities. You pay a fixed sum every month, and receive a significantly reduced hourly rate whenever excess support hours are required.
Do you want to book a demo or learn more about PALMS?